I do like the larger mug sizes you offer. I tend to find the pricing a bit on the high side, although when you run specials/discounts, they become acceptable. The only thing I find not acceptable are the shipping prices you attempt to charge. They are far out of the norm. Ya'll did find a way to help me with shipping fees, which is greatly appreciated. I personally would order more often, if it wasn't for these cost related issues. Overall, your customer service is good, although could be time consuming with the back and forth in getting to a resolution assisting both parties.
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